Privacy Policy

Personal Information: When you contact us or use our services, we may collect personal information such as your name, email address, phone number, company name, and business address.

Usage Information: We collect information about how you interact with our website, including pages visited, time spent on pages, and click patterns.

Technical Information: We automatically collect certain technical information, including your IP address, browser type, device information, and operating system.

Service Delivery: To provide and improve our wool trading services, process inquiries, and facilitate business transactions.

Communication: To respond to your inquiries, send important updates about our services, and provide customer support.

Business Operations: To analyze website usage, improve our services, and conduct market research.

Legal Compliance: To comply with applicable laws, regulations, and legal processes.

We do not sell, trade, or rent your personal information to third parties.

We may share information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.

We may disclose information when required by law or to protect our rights, property, or safety, or that of our users or others.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

We use industry-standard encryption technologies to secure data transmission and storage.

Access to personal information is restricted to authorized personnel who need the information to perform their job functions.

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

Business communication records may be retained for up to 7 years for legal and regulatory compliance purposes.

Website usage data is typically retained for up to 2 years for analytical purposes.

Access: You have the right to request access to the personal information we hold about you.

Correction: You can request that we correct any inaccurate or incomplete personal information.

Deletion: You may request the deletion of your personal information, subject to certain legal obligations.

Objection: You have the right to object to certain types of processing of your personal information.

Our website uses cookies to improve user experience and analyze website performance.

Essential cookies are necessary for the website to function properly and cannot be disabled.

Analytics cookies help us understand how visitors use our website to improve our services.

You can control cookie settings through your browser preferences.

As an international wool trading company, we may transfer personal information across borders for business purposes.

We ensure appropriate safeguards are in place when transferring data internationally.

Data transfers are conducted in compliance with applicable privacy laws and regulations.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws.

We will notify you of any material changes by posting the updated policy on our website.

Your continued use of our services after such changes constitutes acceptance of the updated policy.